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Getting Started on Cybervergent

Getting Started
  1. How do I sign up for an account?
    • Use the link – https://cloud.cybervergent.com/auth/signup to register as Super Admin on our Digital Trust platform.
    • Access the signup/registration link via your email inbox.
    • Always ensure you use a work email address to sign up for your organization.
    • Fill mandatory fields.
    • If you encounter an error response – “Business Name does not match,” use your domain as Business Name (this can be updated in Settings).
    • If you encounter further challenges, Kindly fill out the support request form on the landing page. A member of our support team will reach out to you shortly.
  2. What are the system requirements to use the platform?
    • CPU:5 GHz dual-core processor or higher
    • RAM: 4 GB and above (6–8 GB recommended for smooth multitasking)
    • Operating System: Windows 8 or later, macOS 10.15 or later, or a Linux distribution that supports modern browsers
    • Web Browsers: Latest versions of Chrome, Brave, Firefox, Microsoft Edge, or Safari
    • Internet Connection: Stable, everyday browsing speed (~25–30 Mbps recommended)
    • Browser Settings: Cookies and JavaScript must be enabled
      What are the system requirements to use the platform?
  3. How can I reset my password if I forget it?
    • Go to https://cloud.cybervergent.com on your browser and click the Forgot Password option.
    • Input the email used to sign up on Cybervergent.
    • Click on submit.
    • Go to your email inbox.
    • Click on the link in your inbox to reset your password.

  4. Where do I go to sign in ?
  5. How do I edit my company profile 

    • Go to Settings.
    • Select Company.
    • You can proceed to update your company name, industry, email address, address, website, phone number, or logo.
    • Save changes.
  6. How do I update my password 
    • Go to Settings.
    • Select Password.
    • Enter current and new password.
    • Save changes
  7. Does everyone in my organization need to use the registration link?

    • No, only the person assuming the Super Admin role needs to sign up. They can then add other users within the organization.
  8. How can I add members of my team?

     

    To add your coworkers to your dashboard, first ensure you are a Super Admin then take the steps listed below:

    • Click the ‘Settings’ tab > toggle to ‘Users’ > select the ‘Add User’ option.
    • Fill in relevant credentials of the ‘New User’ > select a ‘Business Unit’: You may pick ‘Default’ > give this ‘New User’ the required permissions: You may pick ‘Admin’ where the user is expected to perform most tasks.
    • Review the ‘Permissions’ and credentials and submit.
    • The ‘New User’ will receive a sign-in email.